1. Introduction

Welcome to SmartFix ("we," "our," or "us"), accessible at smarthomefixpro.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website.

By using SmartFix, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please discontinue use of our site.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

• Usage Data: We automatically collect information about how you access and use SmartFix, including your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
• Device Request Information: If you submit a device request through our request form, we collect the information you voluntarily provide including brand name, device name, issue description, and optionally your email address.

3. How We Use Your Information

SmartFix uses the collected data for the following purposes:

• To provide and maintain our service
• To understand how visitors use our site so we can improve it
• To respond to device guide requests submitted through our request form
• To monitor the usage of our site and detect technical issues
• To display relevant advertisements through Google AdSense
• To comply with legal obligations

4. Google AdSense and Advertising

SmartFix uses Google AdSense to display advertisements. Google AdSense is a third-party advertising service provided by Google LLC. Google uses cookies to serve ads based on a user's prior visits to our website or other websites on the internet.

Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the internet. You may opt out of personalized advertising by visiting Google's Ads Settings at google.com/settings/ads.

For more information on how Google collects and processes data, please visit Google's Privacy & Terms page at policies.google.com/privacy.

5. Google Analytics

We use Google Analytics to monitor and analyze web traffic. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to visiting. We use this data solely to improve our site and its content.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the site. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can prevent Google Analytics from recognizing you by disabling cookies in your browser settings.

6. Cookies

Cookies are small text files that are placed on your device when you visit a website. We use the following types of cookies:

• Necessary Cookies: Essential for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics).
• Advertising Cookies: Used by Google AdSense to display relevant ads to our visitors.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

7. Third-Party Services

SmartFix uses the following third-party services which have their own privacy policies:

• Google Analytics — analytics.google.com/analytics
• Google AdSense — google.com/adsense
• Formspree — formspree.io (used to process device request form submissions)
• Netlify — netlify.com (website hosting)

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Device request submissions are retained in our records for the purpose of responding to your request and improving our content. You may request deletion of your submitted information at any time by contacting us.

9. Children's Privacy

SmartFix does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 13 without parental consent, we will take steps to remove that information.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of personalized advertising
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.